Cloud API, embedded signup, template management.
Integrations
Connect the tools your team already uses.
Native connectors, signed webhooks, and a public API. Mersal sits in the middle of your stack — not on top of it.
DMs, story replies, comment-to-DM. Native Meta integration.
Inbound + outbound on Facebook Pages.
Comment replies and DMs from your TikTok Business account.
Two-way SMS in 180+ countries.
US-based SMS and voice routing.
Orders, customers, refunds — auto-synced into every conversation.
Order timeline + cart recovery via WhatsApp templates.
Native order sync for the GCC's largest commerce platform.
Saudi-built commerce platform. One-click connect.
Two-way contact + deal sync. Conversations land on the lead record.
Bidirectional sync, custom field mapping, audit pass-through.
Send conversation events into your CDP.
Notifications, mentions, and reply-from-Slack on flagged threads.
Turn a conversation into a Linear issue with full context.
Embed Notion docs as macros. Captain reads them as knowledge.
Captain books appointments directly into your team's calendars.
6,000+ app connections via no-code triggers and actions.
Visual automation with full Mersal API surface.
Signed, retried, replayable. Every event in your stack.
Public read/write API with per-workspace tokens.
Typed queries for custom dashboards and embeds.
Build your own
A real API. Not a bolt-on.
Mersal exposes the same endpoints our own apps use. Webhooks are signed, retried, and replayable — so you can build with confidence.
- REST + GraphQL surface
- Per-workspace tokens with scoped permissions
- Signed webhooks (HMAC-SHA256), exponential retry
- Replay any event from the last 30 days
POST api.mersal.cloud/v1/conversations
curl https://api.mersal.cloud/v1/conversations \
-H "Authorization: Bearer $MERSAL_TOKEN" \
-H "Content-Type: application/json" \
-d '{
"channel": "whatsapp",
"contact": "+966...",
"template": "order_shipped",
"vars": { "order_id": "A-2841" }
}'
# → 201 Created
{
"id": "cv_8x2k...",
"status": "queued",
"delivered_at": null
}Bring every conversation home.
See Mersal on your channels with your data. 30 minutes, no slide deck.